Animal registry & microchipping in Penrith

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Completing your pet’s details on the NSW Animals Registry

You will need to perform the following online steps before your pet is correctly added to the microchip registry and you are recognised as the owner. 

This should take you to the NSW Government Pet Registry page. 
  • Click REGISTER 
  • Enter your email 
  • Click ‘I’m not a robot’ box and answer the question and click VERIFY 
You will then be sent a verification email. 
  • Open your email and click the link
  • Fill in your name and date of birth. (Must enter your legal name and correct date of birth)
You will be taken you to a page to VERIFY YOUR IDENTITY.
  • Select ID type eg Drivers Licence, Medicare card etc and enter the details
  • Enter address into 1st field: Search Address  
The form then should then prefill all your current address details.
  • Enter at least one contact number. (We recommend adding multiple numbers so that you may be contacted easily if your pet is lost) 
  • Click SAVE & PROCEED 
  • Choose and Answer the 3 secret questions 
  • Create a Password 
  • Click SAVE & PROCEED 
You will now be taken to a page for Additional Information We recommend adding a secondary contact person in case you are unavailable in the instance your pet is found. 
  • Click FINISH 
You will then be taken to the DASHBOARD page. 
  • Click the CLAIM PET tab in top right corner
  • Enter your pet’s Microchip number
  • Enter Best Contact Number (this must be the same number you gave the vets to enter onto the online microchip form) 
  • Click the SEARCH tab on the left above PET SEARCH 
Your Pet Information should come up. 
  • Click the CLAIM tab 
‘Pet has been successfully claimed’ should appear. 

By logging in from the pet registry homepage, you will now be able to register your pet with council online or update the status of your pet in the future (e.g. change your pet to ‘missing’ if they are lost). 

Please note that council registration is considerably cheaper once your pet is desexed. You may wait until they are 6 months old to have him/her desexed before you must register with council. 
NB: If you do not have access to the internet or need assistance in completing these steps, please contact or go into your local council and they can help you with any enquiries.

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