Daytime
While we have special hours to consult the vet, if you have an emergency we will always arrange to have a vet see you as soon as possible. This can be facilitated by calling us first to let us know that you are coming and giving us an approximate time of arrival. If you are unsure if your pets' needs are urgent, please call and we can advise you as to the best cause of action.
After Hours
(Mon - Fri: 7.30pm - 8.30am / Sat : 12noon - 10.00am Sunday, Sun: 12noon - 8.30am Monday)
There is ALWAYS a veterinarian contactable at all times of the evening. We have a rotating roster with several of the best veterinarians in the area. Just call our daytime number, and you will be given a second number to call. If we can not provide the service, you will be referred to the Northwest Animal Emergency Centre (Ph: 02 9639 7744), where a veterinarian is present in the hospital throughout the night. They have a hospital especially designed for emergency medicine and surgery, and are able to provide the best service for your pet.